Job Description
* Be client service orientated and assist the team with their property management needs which are diverse to include, but not limited to, after suitable instruction;
* Ability to read leases and complete lease proforma accurately
* Understand service charge budgets, prepare service charge packs and reconciliation packs
* Run reports from our property management system, to include arrears schedules, service charge budget to expenditure reports, tenancy schedules, transaction listings and tenant histories
* Be contactable at all times to clients, colleagues and third parties associated with the properties
* Effectively time manage and prioritise workload; manage realistic expectations.
* Communicate effectively and proactively with team members, line managers and client contacts and service partners
* Prepare client reports and status updates as directed
* Understand the Health and Safety requirements relating to properties we manage and how our systems manage this; contribute to this process.
* Understand how we process invoices on our payment system and how coding options work and relate to budgets
* Inspect properties and report identifying defects or tenant breaches (after instruction)
* Have a strong work ethic and willing to be in London 4 days per week and more if needed to meet client needs.
* Be able to communicate within the department such as Client accountants, credit controllers and facilities managers.
Qualifications
If you’re interested in gaining excellent industry knowledge, whilst receiving a competitive package, then please apply with your CV and a covering letter stating why you think you’d be suitable.