Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Customer service assistant

Coatbridge
Halfords
Customer service assistant
Posted: 7h ago
Offer description

* Up to £27,936.48 per annum
* Uniform & PPE provided
* Monday to Friday 08.00 – 17.00, Saturday 08.00 – 12.00

Are you an experienced Administrator or Coordinator looking to advance your career? If so, then look no further - apply today to the UK’s largest Automotive service, maintenance and repair business. We offer great career opportunities, benefits, and an uncapped bonus scheme!

Key duties include:

* Generate accurate invoices from completed Job Sheets, following customer Service Level Agreements
* Welcome walk-in customers and provide helpful, friendly service every time
* Check Job Sheets for accuracy and completion, chasing up any missing information
* Support the Site Manager and wider team in achieving sales, profit, and service targets
* Log and assign customer call-outs to Technicians using their tablets
* Order consumables in line with policies and health & safety standards
* Answer telephone calls promptly and professionally, delivering a high level of customer service

Halfords Commercial Fleet Services (HCFS) is the UK's largest Commercial Vehicle Tyre service provider. As part of the Halfords Group, HCFS was formed by acquiring three large entities: Lodge, McConechys, and Universal, alongside some previous independent tyre management services enabling us to offer nationwide coverage for our customers.

Benefits Include:

* Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
* Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
* Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
* Financial planning support via Wagestream - access up to 30% of your salary in advance
* Join the Share save scheme with a 20% discount on shares
* Health Cash Plan – to access wellbeing services and claim back healthcare costs
* Pension Scheme & Life Assurance

Skills & Experience:

* Great customer service skills with experience in a customer-facing role
* Comfortable working towards set goals and targets
* Experience working with IT systems and computer-based ordering systems
* Strong attention to detail and numeracy skills
* Open to learning and taking on new training or initiatives

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Apply
Create E-mail Alert
Job alert activated
Saved
Save
Similar job
Sales and customer service assistant
Glasgow (Glasgow City)
Red Recruitment Group Ltd
Customer service assistant
£12.21 an hour
Similar job
Customer service assistant
Glasgow (Glasgow City)
Certas Energy Uk Ltd
Customer service assistant
£24,720 - £32,640 a year
Similar job
Customer service assistant
Glasgow (Glasgow City)
Certas Energy Uk Ltd
Customer service assistant
£26,240 a year
See more jobs
Similar jobs
Halfords recruitment
Halfords jobs in Coatbridge
Service jobs in Coatbridge
jobs Coatbridge
jobs North Lanarkshire
jobs Scotland
Home > Jobs > Service jobs > Customer service assistant jobs > Customer service assistant jobs in Coatbridge > Customer Service Assistant

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save