Customer Service RepresentativeEpsom£24,000 - £25,000
Benefits:
* Scaled pension scheme - up to 16%
* Holiday allowance -23 days rising to 27 with service
* Parking permit for a local car park
* Discretionary bonus based on both the company & your performance
* Staff monthly draw, Perkbox
* Bupa Private Medical Insurance
* Bupa Cash plan
* Professional study financial support
* Volunteer day per year
* Life assurance - 4x salary
* Income protection
* Season ticket loan
* Hybrid working options
* Buy and sell holiday
Our prestigious client is currently seeking a Customer Service Representative to join their expanding team based in Epsom. The successful candidate will report to the Customer Service Manager, and will be a key member of the Customer Service team. You will ideally come from a process driven role that gives in-depth advice. Training on products will be given.
* Providing excellent customer service
* Undertaking general day to day administration.
Responsibilities
1. Maintaining an up to date knowledge of all products and services offered by the company, its subsidiary and associated companies
2. Answering customer calls and responding promptly, accurately and efficiently to all enquiries
3. Promoting products and services offered by the company, its su...