The Role:
* Manage the day-to-day bookings of European and UK road transport jobs
* Raising job files and all appropriate paperwork
* Processing jobs through Fast Freight software system
* Extensive client liaison to include quotations, follow up, bookings and problem solving
* Extensive supplier liaison to include rate negotiations, bookings and problem solving
* Internal liaison with the Sales Team, assisting with quotations and service information
* Managing the jobs from start to finish in line with the client expectations and communicating effectively any service issues
* Maximising the gross profit by negotiating with the supplier base
* Proactively contacting the existing clients to maximise business potential
* Invoicing jobs on completion
* Populating internal analysis and key statistics
* To be involved in the operations and sales meetings, where current jobs, quotes, problems, entertaining and other relevant topics are discussed along with the previous week's trading activity
Attributes:
* Must have European freight forwarding / transport operations experience
* Air, Sea or UK transport operations experience would be useful
* Strong Customer Service or Sales experience in rate negotiations and delivering quotations
* Good communication skills
* Good organisational skills
* Good attention to detail
* Can work to deadlines and handle pressure
* Quick thinker / Problem solving
* Self-motivated and enthusiastic character
(INDPERM)