Overview
We are looking for an experienced, motivated, and dynamic Service Sales Manager - UK & Nordics, to drive and support the transformation and growth of the Carrier HVAC Service & Aftermarket business. The successful candidate will direct and coordinate the sales activities of the UK & Nordics Service business, including sales, pricing, business development and customer management. The Service Sales Manager, UK & Nordics will be the key interface with the regional business units to ensure standardised execution and delivery against Global Service sales KPI targets. The role will be based in London and will require 40% travel in the country.
Responsibilities
* Deliver profitable orders growth for service agreements, parts, repairs, and modernizations while improving the effectiveness and efficiency in the UK & Nordics Service sales model.
* Build and implement a sales growth strategy across multiple countries to acquire new clients and build a high growth service agreement business.
* Strong focus on developing a recurring revenue sales model, utilizing connected services.
* Create and lead a high performing sales function across the UK & Nordics region and build up the existing sales team capability.
* Own the UK & Nordics region sales budget, sales plans, and team performance to achieve rapid growth.
* Implement Account plans for key strategic customers in target segments and key vertical markets, as well as introducing territory plans for sales reps.
* Develop, maintain, and manage a strong UK & Nordics sales pipeline to ensure an accurate forecast of orders, bookings, revenue, and growth opportunities.
* Implement new selling practices to maximize sales efficiency and seller productivity.
* Develop action plans to improve price performance and gross margins to contribute towards sustained profitability.
* Assist in the preparation, allocation, and management of sales budgets for target achievement.
* Assist in the deployment, improvement, and implementation of new sales and CRM tools to enhance sales effectiveness.
* Design sales policies and practices that align with the global service strategy.
* Experience working in a service-based, technology/equipment industry.
* Ideally have experience working in a similar level role.
* Knowledge of building services in a commercial environment is preferable.
* Extensive experience in leading large remote sales teams is essential.
* Skilled in professional value-based selling processes and techniques in a B2B environment.
* Strong communications and interpersonal skills with the ability to lead and motivate teams, work across company departmental heads and field service operations to ensure smooth sales coordination and orders handover.
* Proven problem-solving skills.
* Ability to work effectively in a matrixed corporate environment.
* Excellent time management skills to achieve sales objectives within set deadlines.
* Good computer skills: knowledge of and proficiency in common office applications such as MS Office and ability to navigate Salesforce.com, SAP, and other business applications.
* Bachelor's degree / a Master's degree/post graduate qualification would be advantageous.
About Carrier
Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. Carrier is renowned for inventing and offering a comprehensive range of air conditioning and refrigeration system solutions for the home or office as well as for large commercial applications, including packaged rooftops, chillers, condensing units, dry coolers / air-cooled condensers and split DX systems. Carrier also manufactures complementary products: controls, fan coils, air handling units and packaged systems.
Benefits
* Very competitive base salary
* Great bonus structure
* Private medical insurance
* Car (including top of the range electric/hybrid models) or cash allowance
* 25 Days Holiday + bank holidays (with holiday purchase scheme)
* Great company pension scheme
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