A leading telecommunications company is seeking a CcaaS Manager to lead a team of voice engineers in Weston-super-Mare. The candidate will manage cloud contact center platforms, ensure optimal performance, and support compliance with regulatory standards. This role requires strong knowledge of networking and telephony systems with a preference for candidates holding CCaaS certifications. The position involves liaising with vendors and ensuring prompt service delivery aligned with SLAs.
#J-18808-Ljbffr