IT Technician - Bournemouth - Up to £26,000
We have an excellent opportunity for an IT Technician to join a growing organisation in an exciting period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. Youll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs.
Benefits
* 20 days + bank holiday
* Good career development and training opportunities
* Health & wellbeing programme
* Pension
* Discount scheme
* Company events + more
Key Responsibilities
* Acting as the first point of contact for all IT Support queries
* Assisting users remotely or face to face, offering deskside support when needed.
* Working closely with team leaders and senior management ensuring tickets are escalated and resolved where needed.
* Researching and documenting solutions to problems on the companies knowledge base.
Required Skills & Experience
* Good working knowledge of Windows operating systems (10 / 11)
* Experience with Office365 applications and environment
* Understanding of Active Directory and Windows Server
* Basic networking skills (TCP / IP, DNS and DHCP)
* Excellent communication skills both written and verbal
Apply
This is an urgent vacancy so please apply now to avoid disappointment. If you are interested in this position please click apply.
No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
J-18808-Ljbffr