1. Immediate start !
2. Great rates of pay.
About Our Client
This opportunity is with an organisation who pride themselves on their commitment to quality and customer care. They provide a supportive work environment and value employees who contribute to their operational excellence.
Job Description
3. Handle customer queries and provide accurate information in a timely manner.
4. Maintain and update customer records using internal systems.
5. Coordinate with internal departments to resolve client issues effectively.
6. Support the sales team with administrative tasks and order processing.
7. Ensure compliance with company policies and procedures in all customer interactions.
8. Assist in preparing reports and analysing customer feedback to improve service delivery.
The Successful Applicant
A successful Customer Service professional should have:
9. Previous experience in a customer service or client support role.
10. Strong communication and problem-solving skills.
11. Proficiency in using customer relationship management (CRM) systems.
12. A detail-oriented approach to managing tasks and records.
13. The ability to work independently and as part of a team.
14. Familiarity with the industrial/manufacturing sector is advantageous.
What's on Offer
15. Hourly pay rate of £15.50 to £16.80, depending on experience.
16. 25 days of holiday leave, ensuring a good work-life balance.
17. On-site parking for convenience.
18. Opportunity to work in a hybrid model, combining on-site and remote working after training.