Night Dispatch Controller
We are an established private hire operation with a strong presence across South London, known for reliability, professionalism and a supportive team culture. With continued growth planned through 2026, the business is expanding its control room function and is looking for experienced Night Dispatch Controllers to join a fast‑paced, high‑energy team. This role is ideal for someone who works well independently, understands night‑time logistics, and remains calm and decisive during quieter but higher‑stakes hours.
Responsibilities
* Precision Dispatching: Using the Cordic system to allocate work efficiently during night operations
* Forward Planning: Managing pre‑booked work, late‑night demand and early‑morning ramp‑ups
* Operational Awareness: Keeping services running smoothly with reduced staffing and support
* Problem Solving: Handling delays, route issues and unexpected challenges calmly and professionally
Shift Pattern (Nights)
4‑on / 4‑off rotating roster
Night shifts: 18:00 - 06:00. This pattern provides regular blocks of time off and consistency around working hours.
Requirements
* Minimum 1 year dispatch or control experience (Cordic experience highly desirable)
* Strong local knowledge of Croydon, South London and surrounding areas
* Confident using computer systems and digital dispatch software
* Reliable, organised, able to work independently at night while remaining aligned with the wider operation
Details
Pay: From £16.00 per hour (negotiable depending on experience). Status: Full‑time, self‑employed position. Environment: Supportive team culture where feedback and improvement ideas are welcomed. Location: In person. Hours: 36‑48 per week.
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