At Better Health Network (BHN), we’re not just delivering services we’re empowering people to live life their way. With a strong community presence across south‑eastern Melbourne, we provide integrated health and wellbeing services that support choice, independence, and connection.
Join Better Health Network (BHN) and be part of a team that puts people first. At Adult Community Options (ACO), we support people with disability to live with choice, control, and connection every day.
We’re seeking compassionate, motivated Client Support Professionals to join our vibrant ACO team on a full‑time or part‑time permanent basis.
You’ll deliver high‑quality, person‑centred support in group and 1:1 settings across our sites, in client homes, and in the community. This is more than a support role; you’ll also mentor others and help shape meaningful programs.
Why join BHNACO?
At ACO, we live our values Accountability, Respect, Courage, and Collaboration.
* Champion choice, control, and human rights for people with disability.
* Provide trauma‑informed, inclusive, and empowering support.
* Focus on wellness, with calm, structured mornings and active, social afternoons.
* Support a diverse range of needs, from independent to complex.
If you’re passionate about making a genuine difference and want to work in a supportive, purpose‑driven environment—this is your opportunity.
About the role
As a Client Support Professional you’ll deliver high‑quality, person‑centred support to people with disability either one‑on‑one or in group settings.
You’ll work across a variety of environments including BHN sites, and the community, supporting individuals to build independence, social connection, and confidence.
This is more than a support role; you’ll also provide guidance and mentorship to Client Support Workers and contribute to program development.
Locations: Cheltenham & Parkdale
Hours: Weekdays 9am – 3pm, except for team meeting Tues – 9am – 4.30pm
What you’ll be doing
* Deliver engaging, person‑centred support aligned to individual goals.
* Support daily living, community participation, and personal care.
* Support the person to be their best self by delivering Person‑Centred and Behaviour Support Plans.
* Monitor outcomes and progress in line with NDIS goals.
* Facilitate group and 1:1 programs and activities.
* Support safe medication administration and follow care plans.
* Drive program vehicles and support community access.
What you’ll bring
* Certificate III or IV in Community Services (Disability) or equivalent.
* Demonstrated experience supporting people with disability across a range of settings.
* Strong communication skills with the ability to build trust and rapport.
* Confidence in supporting personal care and responding to behaviours of concern with trauma informed care.
* A genuine commitment to choice, dignity of risk, and inclusive practice.
* Well‑developed organisational skills with the ability to adapt in a dynamic environment.
What matters to us
We’re looking for people who bring empathy, resilience, and a genuine passion for supporting others to thrive.
Ready to apply?
If you’re looking for a role where you can create impact, build meaningful connections, and grow your career, we’d love to hear from you.
Apply now and be part of a team that’s changing lives your way.
Join Us!
Be part of an organisation creating positive, lasting impact in local communities. At BHN, you’ll enjoy:
* Supportive leadership and multidisciplinary collaboration.
* Salary packaging benefits to increase your take‑home pay – up to $18,550 on everyday living expenses such as mortgage, rent, meals, and holidays.
* Novated leasing and 17.5% annual leave loading.
* Professional development + supervision tailored to your career stage.
* Deliver meaningful work that contributes to the wellbeing of our community.
* Options to salary package beyond the FBT cap, including: Novated leasing, Work‑related expenses, Self‑education, Additional superannuation.
* Employee Assistance Program – confidential support for you and loved ones.
* Work within a multidisciplinary, community‑based health team.
Further information, please contact:
Why Join BHN?
Better Health Network (BHN) is a not‑for‑profit organisation providing integrated health and wellbeing services to people of all ages in communities across south‑eastern Melbourne. We proudly provide a wide range of services to support healthy living, general wellbeing and social connection. These include specialist medical services, dental and allied health, nursing and counselling services, as well as aged care social supports and NDIS disability services. With the vision, “Your health, your choice, your way” we exist to deliver accessible services that meet the needs of our communities and use our influence to create positive change.
We value Accountability, Collaboration, Respect, and Courage, and we strive to create an inclusive environment that welcomes people from all backgrounds, including those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse, and LGBTQI+ communities.
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