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Nhs complaints & patient experience lead

NHS
Nhs
€35,000 a year
Posted: 28 April
Offer description

NHS is seeking a GESH Complaints Officer to join St George's University Hospitals NHS Foundation Trust in Tooting. This role involves managing complaints through triaging and supporting complainants, ensuring proper investigations are carried out, and facilitating communication with various stakeholders. The ideal candidate must have strong communication, negotiation skills, and experience with NHS complaints management. A degree level education and minute-taking certification are required. The position offers a chance to contribute to service improvement in a leading healthcare institution.
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