We are seeking an experienced and dynamic Housing Options Manager to lead our Housing Solutions team. You will be responsible for the strategic management of housing options and homelessness services, ensuring that vulnerable households receive timely, effective, and compliant support. This role combines leadership, policy oversight, and operational management to deliver high-quality housing solutions in line with statutory obligations. Key Responsibilities • Lead and manage a team of Housing Options Officers and support staff, including recruitment, training, appraisals, and performance management • Oversee the delivery of homelessness prevention, temporary accommodation placement, and housing options services • Ensure compliance with statutory duties under Part VII of the Housing Act 1996 and other relevant legislation • Develop and implement strategies, policies, and procedures to improve service delivery and outcomes for clients • Monitor budgets, resource allocation, and funding to ensure cost-effective and efficient service delivery • Manage complex or high-profile cases, including escalations, complaints, Ombudsman cases, and judicial reviews • Build and maintain strong partnerships with external agencies, landlords, housing providers, and voluntary organisations • Represent the service at strategic meetings, internal committees, and external forums • Use data, performance met...