Are you ready to kickstart your career in finance with a dynamic and supportive team? Join us as an Apprentice Credit Controller and become an integral part of our credit control department. In this role, you will be responsible for managing customer accounts through rigorous follow-ups via email, phone, and letter, ensuring timely collection of payments to meet company targets and cash flow requirements. You will also allocate payments to invoice and manage relationships with internal stakeholders and Sales teams.
This is an excellent opportunity to develop your skills in credit control while working in a collaborative environment that values your contributions. We will also support you in the completion of the Level 2 AAT Certificate in Accounting.
Key responsibilities:
* Managing ledger accounts, prioritising chase lists and targeting overdue accounts within agreed SLAs.
* Maintaining overdue balances within agreed ledger targets
* Allocating payments against invoices
* Provide a high level of customer service and professionalism to both internal and external customers, establishing a good rapport, to ensure timely payment of accounts and minimise risk of bad and doubtful debt
* Managing unallocated cash balances, chasing remittance advice.
* Balance priorities to meet deadlines and achieve agreed targets
* Provide feedback to Team leader regarding account status for monthly overdue reporting.
* Fully understand and comply with company collection and claims procedures
* Be a team player,
* Daily logging of customer claims to allow tracking and reporting
What you’ll bring
Essential criteria:
* Highly numerate,
* Excellent communication skills are essential, with the ability to communicate at all levels.
* Highly organised, able prioritise own work load within tight deadlines
* Knowledge of Microsoft packages, excel, outlook and word
Preferred criteria:
* Grade C/4 in Maths and English
Application instructions
Please apply with your CV and cover letter outlining why you want to join our team by 11:59pm on Sunday 17th August.
Please ensure you include a cover letter, as it is a crucial part of our assessment process. The cover letter offers an opportunity to show how your experience and interests align with the role requirements.
Salary
Up to £18,000 dependent on how your skills and experience align to the role, plus bonus and benefits.
Hybrid working
While our offices across the UK are places to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. For this role we expect that you will work from our office up to three days per week.
Company: The Random House Group Limited | Job ID: 281999
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