Social network you want to login/join with:
The Client Services support team is the primary contact for Client-facing teams, providing guidance and support in respect of all new and existing client lifecycle management requests. The role of Senior AML Analyst will provide advice in respect of client lifecycle management processes and key Client Due Diligence Policy requirements, to minimise error rejection rates and ensure a seamless client lifecycle management experience for clients
This position is full time based in our Newcastle or London office and will require you to work a minimum of 4 days in the office per week with the option to work one day from home.
What will you do?
Act as the primary point of contact for all client due diligence queries, providing advice and guidance in relation to client lifecycle documentation and client due diligence.
Review client lifecycle cases for all legal entity types adhering to the relevant regulatory, compliance and business requirements.
Act as Subject Matter Expert providing advice, training and ongoing coaching to the Client-facing teams.
Liaise effectively with key stakeholders including Client-facing teams to remove obstacles impacting client lifecycle management, while balancing the need for quality and adherence to regulatory compliance and escalating to Senior Management as appropriate.
Support continuous process improvement to ensure alignment with any changes to the operating model and/or regulatory environment.
Provide guidance in respect of exception documentation and approval processes; ensure all exceptions are documented, tracked and monitored.
Provide input and support to all relevant project and initiatives.
Provide general administrative support to CSS Management including production of MI, creation of presentation decks etc.
What do you need to succeed?
Must-have
Proven experience within the banking/financial services industry.
Strong understanding and experience of client due diligence, KYC and AML compliance.
Ability to manage stakeholder expectations and handle conflict.
Proven analytical skills and attention to detail.
An understanding of AML, KYC and regulatory requirements in the UK and Channel Islands.
Strong understanding of control requirements.
Nice-to-have
An understanding of RBC’s collective ambition, vision and strategic direction and demonstrate behaviors that support RBCs values and culture of ‘Doing What’s Right’
What is in it for you?
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Leaders who support your development through coaching and managing opportunities.
Opportunities to work with the best in the field.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Agency Notice
RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additio nal details.
#LI-SS2
Job Skills
Anti-Money Laundering (AML), Communication, Data Gathering Analysis, Detail-Oriented, Financial Regulation, Fraud Risk Management, Group Problem Solving, Internal Controls, Operational Integrity, Process Management
Job Summary
Job Description
What is the opportunity?
The Client Services support team is the primary contact for Client-facing teams, providing guidance and support in respect of all new and existing client lifecycle management requests. The role of Senior AML Analyst will provide advice in respect of client lifecycle management processes and key Client Due Diligence Policy requirements, to minimise error rejection rates and ensure a seamless client lifecycle management experience for clients
This position is full time based in our Newcastle or London office and will require you to work a minimum of 4 days in the office per week with the option to work one day from home.
What will you do?
* Act as the primary point of contact for all client due diligence queries, providing advice and guidance in relation to client lifecycle documentation and client due diligence.
* Review client lifecycle cases for all legal entity types adhering to the relevant regulatory, compliance and business requirements.
* Act as Subject Matter Expert providing advice, training and ongoing coaching to the Client-facing teams.
* Liaise effectively with key stakeholders including Client-facing teams to remove obstacles impacting client lifecycle management, while balancing the need for quality and adherence to regulatory compliance and escalating to Senior Management as appropriate.
* Support continuous process improvement to ensure alignment with any changes to the operating model and/or regulatory environment.
* Provide guidance in respect of exception documentation and approval processes; ensure all exceptions are documented, tracked and monitored.
* Provide input and support to all relevant project and initiatives.
* Provide general administrative support to CSS Management including production of MI, creation of presentation decks etc.
What do you need to succeed?
Must-have
* Proven experience within the banking/financial services industry.
* Strong understanding and experience of client due diligence, KYC and AML compliance.
* Ability to manage stakeholder expectations and handle conflict.
* Proven analytical skills and attention to detail.
* An understanding of AML, KYC and regulatory requirements in the UK and Channel Islands.
* Strong understanding of control requirements.
Nice-to-have
* An understanding of RBC’s collective ambition, vision and strategic direction and demonstrate behaviors that support RBCs values and culture of ‘Doing What’s Right’
What is in it for you?
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
* Leaders who support your development through coaching and managing opportunities.
* Opportunities to work with the best in the field.
* Ability to make a difference and lasting impact.
* Work in a dynamic, collaborative, progressive, and high-performing team.
Agency Notice
RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additio nal details.
#LI-SS2
Job Skills
Anti-Money Laundering (AML), Communication, Data Gathering Analysis, Detail-Oriented, Financial Regulation, Fraud Risk Management, Group Problem Solving, Internal Controls, Operational Integrity, Process Management
Additional Job Details
Address:
32 GALLOWGATE:NEWCASTLE UPON TYNE
City:
Newcastle upon Tyne
Country:
United Kingdom
Work hours/week:
35
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-06-27
Application Deadline:
2025-07-11
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
#J-18808-Ljbffr