Care Coordinator
Wimbledon Head Office Base
Monday to Friday ( full time, in person role )
Salary: £28,000 pa
We are looking for an experienced Care Coordinator to join our growing organisation. If you love talking to people and have a knack for problem solving than this could be the role for you You will play a very important role in ensuring our clients have the right carers in place to provide them with the exceptional care that they deserve.
What we offer:
* 25 days annual leave plus Bank Holidays
* An extra day off to celebrate your birthday
* Swap traditional UK Bank Holidays to support "your" cultural days
* Support development through NVQ's
* Childcare vouchers
* Social events
* "Cycle to Work" scheme
* Free highquality induction and mandatory training
* Free specialist clinical training for complex care, bespoke onsite and inhouse development with continuous clinical support
* Company pension scheme
* Generous "Refer a Friend " scheme
* Blue Card membership giving discounts in many stores
* Free confidential wellbeing and support telephone line
* Support from mental health first aiders
* Free help and support line
Role Details:
(No On Call or Weekends)
* This is an exciting time to join our organisation following a period of internal review and improvements.
* You will be responsible for supporting and managing a care portfolio of clients including regular touchpoints and client visits so communication and being confident in a client facing role is essential.
* You will work closely with your clients and the supporting carers to ensure a stable team of carers is always rostered in and well in advance and ensure that all parties are" in the know" at all times.
* As part of the ongoing support for your carers you will be accountable for conducting ongoing carer supervisions and annual appraisals for all carers who work for your clients.
* You will be adept at problem solving and identifying issues arising to ensure that continuity of care for your clients is always maintained.
* All tasks being delivered will need to be with a mindset of delivering the highest quality care and customer service excellence.
* Due to having an On Call Care Coordinator team, this role does not have any on call responsibilities and it is not needed to cover shifts in the community.
About HFH Healthcare:
At HFH Healthcare, we meet the growing need for complex care by providing specialist nurseled services to adults and children in their own the homes, in and around London as well as the Southeast of the country. Working in partnership with the NHS continuing healthcare teams, our enhanced level of specialist clinical support enables individual clients to remain at home even when the level of health care required is highly complex. Our services are provided through local and specialty focused multidisciplinary teams.
Please note We do not hold a UK Sponsor Licence, so we are unable to consider applicants from overseas wishing to be sponsored who do not otherwise have the right to work in the UK.