Job Description
Job Description:
Store Manager
Location: Surbiton, London
Salary: Upto £36,729.60 + Generous Commission
Job Type: Permanent | Full-time (40 hours per week, including weekends)
Are you a confident, energetic leader with experience in fast-paced, high-volume retail? Do you thrive in a busy environment where no two days are the same? If you’re commercially sharp, customer-focused and ready to take on a dynamic leadership role in the heart of London, this could be the perfect opportunity.
About the Role
We are recruiting a Store Manager to lead a store in a friendly, high‑footfall location that plays a key part in supporting brides during one of the most important moments of their lives. This role requires a confident leader who can balance exceptional service with strong commercial results, while maintaining a beautifully presented and well‑run store.
You’ll oversee a dynamic team, manage daily operations, and ensure that every bride and their family enjoys a memorable, supportive and personalised experience from the moment they walk through the door.
This environment suits a manager who enjoys both the buzz of a busy shop floor and the challenge of driving performance across KPIs, stock, standards and staff development.
What You’ll Be Doing
* Leading, motivating, and developing your team to consistently exceed sales targets and KPI goals
* Managing operational excellence across stock, tills, store presentation, and staffing in a fast-paced setting
* Creating a welcoming, organised, and professional environment even during peak trading hours
* Using sales and performance data to drive decisions and create action plans
* Recruiting, training and empowering your team to deliver excellent customer service under pressure
* Responding to challenges quickly and confidently, using your initiative and experience
* Handling customer queries and escalations with empathy, speed and professionalism
What We’re Looking For
* Experience as a Store Manager in a high-footfall retail environment (e.g. city centre, outlets, fast fashion, or luxury volume retailers)
* Strong leadership skills with a calm, clear, and hands-on management style
* Excellent commercial awareness and confidence managing KPIs and performance data
* Resilience, adaptability and a proactive mindset – you’ll be a go-to problem solver
* A natural people leader who enjoys coaching and developing teams
* Passion for delivering outstanding customer experiences, even at pace
What You’ll Get in Return
* A competitive salary and generous commission scheme
* Comprehensive training and ongoing career development opportunities
* A supportive culture with real progression potential
* Benefits including:
* Holiday buying scheme
* Enhanced maternity & paternity
* Staff discount
* Access to lifestyle and wellbeing perks
If you love the buzz of a busy retail floor and have the leadership and commercial skills to thrive in one of London’s busiest store environments, we’d love to hear from you.
Apply today and bring your energy to a role that keeps you on your toes – and where no day is ever dull.
ABOUT US
This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment. com / privacy
If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query.
Apply for this role now or find us online at:
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