Market Research Interviewer - West London
Department: Field Interviewers
Employment Type: Part Time
Location: West London
Compensation: GBP 15.12 / hour
Description
What you'll do
You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.
This is not a desk job. You'll be out in your community, knocking on doors. People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role.
But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.
What you'll earn
GBP 20-GBP 30 per interview (typically), plus:
• Admin fees and holiday pay (12.1%)
• Travel time at GBP 4.68/hour (most projects) for travel to the area you are working in
• Mileage at 36p per mile (up to 10,000 miles)
• GBP 250 bonus after your launch, then GBP 250 more at two months and four months
Average hourly rate: GBP including holiday pay), with experienced interviewers earning more.
What you'll need
Essential:
• Valid UK driving licence and sole use of a car
• Class 1 Business insurance
• Right to work in the UK
• Willingness to complete a DBS check
• Reliable home broadband
• Laptop or tablet with camera
• Comfortable using basic technology
• At least 18 hours available per week
• Flexibility for weekdays, evenings and weekends
• Strong verbal and written English
Personal qualities:
• Good at talking to people
• Friendly and professional
• Resilient and confident
• Self-motivated and independent
• Having good time management and prioritising skills
Who this suits
This role is ideal if you've worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.
Our process is quick and straightforward:
• Apply online
• One-way video interview (via Willo - do it anytime, anywhere)
• Final interview (includes a short role play)
• Offer
• Background checks (via Zinc)
• Start work
Need adjustments during the process? Contact: -
About Us
We're Britain's largest independent social research organisation. Every day, we help shape policies that impact millions of people - from transport and education to healthcare and housing.
Our work is trusted by government departments, charities, and universities because it's powered by the real experiences of people like you. And that's where you come in.
Skills, Knowledge and Expertise
We're looking for someone who's curious, confident, and driven by the desire to make a real difference. This role isn't always easy - you'll face knockbacks, unanswered doors, and the occasional difficult conversation. That's why resilience matters just as much as people skills. You'll need to bounce back quickly, stay positive, and keep going with the same level of energy. If you thrive on meaningful conversations, enjoy working independently, and are passionate about contributing to research that shapes public policy and services, we'd love to hear from you.
To be considered for this role, you'll also need:
* A valid UK driving licence and sole use of a car.
* Class 1 Business insurance.
* The right to work in the UK.
* A willingness to complete a DBS check.
* A reliable broadband internet connection at home.
* A laptop or tablet with a camera.
* Confidence with basic technology.
* The ability to commit to at least 20 hours per week.
* Flexibility to work across weekdays, evenings, and weekends.