We are seeking a proactive and detail-oriented Remote Trip Consultant to join our remote travel team. In this role, you will work closely with clients to plan, coordinate, and book personalized trips tailored to their preferences and budgets. If you love travel, enjoy problem-solving, and want the flexibility of working from anywhere, this is an excellent opportunity to build a rewarding career.
Key Responsibilities:
Client Communication: Connect with clients via phone, email, and virtual meetings to understand their travel needs and preferences.
Trip Planning: Research destinations, accommodations, transportation, and activities to create customized travel itineraries.
Booking Management: Coordinate and finalize bookings for flights, hotels, tours, transfers, and travel insurance using various platforms.
Customer Support: Provide assistance throughout the travel process, including managing itinerary changes and resolving issues.
Upselling: Recommend upgrades, add-ons, and travel insurance to enhance the client’s travel experience.
Industry Awareness: Stay informed on travel trends, regulations, and supplier promotions to provide clients with current options.
Recordkeeping: Maintain accurate client files, booking records, and payment details.
Relationship Building: Foster long-term client relationships to encourage repeat business and referrals.
Qualifications:
* Prior experience in customer service, sales, or travel is beneficial but not required.
* Excellent communication and interpersonal skills.
* Strong organizational skills and attention to detail.
* Ability to work independently in a remote environment.
* Tech-savvy and quick to learn booking platforms and tools.
* Passion for travel and helping clients create memorable experiences.
* Bilingual skills are a plus but not mandatory.
Perks & Benefits:
* Fully remote position with flexible scheduling.
* Access to travel industry discounts and exclusive offers.
* Supportive team environment with ongoing training and mentorship.
* Opportunities for career growth within the travel industry.
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