Job Description
Company Description
HPC Laser, established in 2007, is a trusted supplier of premium CO2 and fiber laser cutting and engraving systems, as well as CNC routers, at competitive prices. We are committed to providing unmatched support and service to our clients. Our team of skilled engineers, with over 50 years of combined experience in the laser industry, ensures full installation, setup, and training to support our customers. HPC Laser is renowned for delivering innovative technology solutions and exceptional customer service.
Role Description
This is a full-time, hybrid role for a CO2/engraver service engineer, for UK and Ireland. The role involves maintaining, troubleshooting, and servicing CO2 and fiber laser engraving systems. Responsibilities include system installations, providing technical support, conducting routine maintenance, and delivering customer training. The role also requires collaboration with the service team to ensure all client requirements are met effectively and efficiently.
Qualifications
1. Experience with Engraving and Laser Engraving operations
2. Skills in Printmaking, Drawing, and Adobe Photoshop
3. Proven ability to assess, diagnose, and resolve technical issues effectively
4. Strong communication and customer service skills
5. Willingnes...