Warehouse Front Line Manager (Amesbury)
Location: Amesbury
Shift Pattern: 4 on, 4 off (Days)
Sector: FMCG / Warehousing & Logistics
The Role
We are seeking a confident and experienced Warehouse Team Leaderto lead a standalone warehouse operation in Amesbury. This is a key leadership role responsible for the safe, efficient, and accurate dispatch of finished goods, while ensuring full compliance with hygiene, technical, and health & safety standards.
Operating within a 4 on, 4 off shift pattern, you will act as the on-site leader, ensuring continuity of operations across day and night shifts. You will take full ownership of site performance, people leadership, and operational excellence.
Key Responsibilities Leadership & People Management
* Lead, motivate, and develop a warehouse team within a fast-paced 24/7 operation
* Manage performance, attendance, and development of team members and supervisors
* Ensure effective shift handovers and strong communication across the leadership team
* Foster a positive, accountable, and high-performing team culture
* Work closely with senior management and HR on employee relations and resourcing
Operations & Performance
* Oversee all outbound logistics, ensuring dispatch accuracy and service excellence
* Plan and coordinate loading schedules, transport, and trailer utilisation
* Manage stock accuracy and system transactions across sites
* Ensure all dispatch documentation is complete, accurate, and audit-ready
* Drive continuous improvement in efficiency, accuracy, and cost control
Site Leadership & Collaboration
* Act as the senior on-site leader during your shift
* Coordinate with internal teams and third-party logistics providers
* Support effective stock flow between multiple sites
* Promote a one team approach across shifts and functions
Compliance & Standards
* Lead all site activities relating to hygiene, food safety, and H&S
* Conduct audits, inspections, and compliance checks (GMP, temperature, site standards)
* Maintain accurate records for hygiene, cleaning, and compliance activities
* Lead incident investigations and ensure corrective actions are completed
* Ensure the site is always audit-ready in line with industry and customer standards
About You
* Proven experience in a warehouse or logistics management role (ideally FMCG)
* Strong knowledge of dispatch, transport coordination, and warehouse systems
* Good understanding of food safety, hygiene, and health & safety practices
* Experience managing teams in a shift-based or 24/7 environment
* IT literate (Excel and WMS/ERP systems)
* FLT licence (desirable but not essential)
Personal Attributes
* Confident, decisive, and able to lead independently
* Resilient and calm under pressure in a fast-paced environment
* Strong communicator with excellent problem-solving skills
* Organised, proactive, and results-driven
* Approachable leader who maintains high standards
Key Performance Indicators
* Dispatch Accuracy: = 99%
* DIFOT (Delivery in Full, On Time): = 98.5%
* Stock Accuracy: = 99%
* Audit & Compliance Scores: Meet or exceed targets
* Health & Safety: Zero lost-time incidents
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