The Royal Ballet School - Credit Controller
Base pay range information is provided by The Royal Ballet School. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Overall purpose of the post
The Credit Controller supports the Finance Team in managing the day to day funding activities of the School, ensuring the tasks are completed on-time to a high-quality standard.
Summary of the role
The Credit Controller is responsible for maintaining and recording accurate financial records, delivering balance sheet, profit & loss reconciliations and providing timely, well-presented financial information with the appropriate back up and audit trails. The role demands a good eye for detail and the ability to reconcile complex company accounts, whilst being required to answer queries from internal and external sources and providing a responsive, friendly, clear and high-quality level of service.
Contract terms
Hours: 35 hours per week, Monday - Friday
Salary: £33,000 per annum
Location: Upper School, Covent Garden with occasional travel to White Lodge, Richmond Park (Hybrid role with 3 days at Upper School, Covent Garden)
Duration: 1 Year FTC - Maternity Cover
Start Date: October 2025
Main duties
* Raise and issue accurate, timely sales invoices based on information provided by department budget holders or other finance team members: liaise with the respective departments to ensure appropriate back up is provided
* Process accurate invoicing with regards to VAT and ensure appropriate VAT reporting in the General Ledger
* Process direct debit instructions for School Fees, Associates, Teachers Diploma and Donors including the initial set up and any cancellations or adjustments: ensure payments are requested each month in accordance with the schedules
* Ensure that systems are set up for parents to settle their invoices, issue monthly statements and perform credit control to keep debts to a minimum: work with Parent Finance Officer to understand any changes in parent's circumstances
* Run the Age Debtor report on monthly basis, review debtors with the Accountant monthly, and discuss any credit control issues. Where appropriate, work with the School’s debt collection agency to recover long standing debt
* Liaise with the Parent to solve any payment related queries, and ensure invoices are paid in good time
* Help prepare the Financial Assessments of parental income and Music & Dance Scheme grants
Recharges, Bursary Payments & Claims:
* Process payments for hardship and travel bursaries as per the agreed list with Parent Finance Officer
* Process travel claims made by parents ensuring that all backup documents are attached
Bank Accounts:
* Post banking transactions as required including direct debit payments, standing orders and BACS receipts
* Monitor all current account entries daily, and notify the Development team of donations transferred directly to the School
* Maintain and monitor cashflow, reporting directly the Financial Controller on a weekly basis
* Attend weekly meetings with the Development team to discuss income and cashflow
Month End Processes:
* Complete month end reconciliations including: Sales Ledger Control account, Bank reconciliations, and other sales reconciliations
* Calculate and post journals for monthly/year end accruals, deferrals and prepayments for income
* Preparing monthly deadline timetable and issuing it to finance team
* Assist with preparation of audit file for annual audit
Other duties:
* Ensure filing is completed accurately and on a timely basis
* Assist the Parent Finance Officer in maintaining the shared inbox
* Reconcile and present reports for statutory audit and other audits as required
* Ensure all information and reporting is accurately titled and well presented
* Coordinate and assist with archiving finance and student files each year
* Assist the Finance Team in carrying out ad-hoc duties as and when required
* To occasionally, if required, cover for other team members in their absence
Person specification
* Experience of B2C (business to consumer) industry
* Knowledge of maintaining a sales ledger
* Evidence of a consistent high-quality standard of work and delivery to deadline
* Initiative, ownership of role, the passion to make a difference
* Ability to work independently and experience of supporting a team
* Excellent communication and relationship management skills with strong written and verbal skills
* Strong organisational skills
* Able to interpret and clearly explain complex financial data to non-finance staff, students and parents
* Proven experience of working effectively with non-finance and creative staff
* Advanced Excel skills
* Competence in Microsoft Word and mail merge
* Confident and experienced user of finance systems
* Empathy with the aims, ethos and values of the School
* AAT qualified at Professional stage 4, or other professional qualifications
Safeguarding duties and responsibilities
The School is committed to safeguarding and promoting the welfare of children and young people and recognises that safeguarding and promoting the welfare of children is everyone’s responsibility. The School expects all staff and volunteers to share this commitment to children’s safeguarding and to share this child-centred approach. This approach means that staff must consider, at all times, what is in the best interests of the child. Additionally, the following is expected of all staff:
* To uphold the School’s policies relating to safeguarding and child protection, behaviour, health and safety and all other relevant policies
* To promote and safeguard the welfare of children and young persons for whom you are responsible and come into contact with
* To report any safeguarding concerns using the relevant channels, such as informing the Designated Safeguarding Lead, in a timely and appropriate manner
* To ensure full compliance with all statutory regulations, particularly the most recent Keeping Children Safe in Education, and to communicate concerns to the Designated Safeguarding Lead, other relevant staff of The Royal Ballet School or local children’s services as appropriate
This job information cannot be all encompassing. It is inevitable over time that the emphasis of the job will change without changing the general character of the job or the level of duties and responsibilities entailed. Consequently, this information will be periodically reviewed, revised and updated in consultation with the post holder to reflect appropriate changes.
We are committed to creating an environment where all our employees feel part of our team and can flourish, regardless of their background. We’re proud to be an inclusive workplace that promotes and values diversity.
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