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London 6 Pancreas Square, onsite 3 days per week
From £40.38 per hour
40 hours, Mon - Fri
About the Role
We’re looking for a UX Researcher to lead moderately complex research projects with minimal oversight. You’ll uncover user needs, motivations, and pain points, and translate those insights into clear recommendations that shape product and service improvements.
Working closely with designers, product managers, engineers, and other stakeholders, you’ll help guide strategy and ensure our solutions are rooted in user-centered thinking.
Key Responsibilities
* Plan, conduct, and analyze qualitative and/or quantitative research to identify user needs and business opportunities.
* Synthesize findings into clear, compelling insights that influence product direction.
* Collaborate with cross-functional teams to integrate research into design and development.
* Prioritize research projects and proactively resolve roadblocks.
* Apply metrics and evaluation methods to measure the impact of design changes.
Qualifications
* Proficiency in UX research methods, storytelling, and ethical research practices.
* Strong understanding of user behavior, product development lifecycle, and interactive technology.
* Experience collaborating across teams and building consensus.
* Systems-thinking mindset with the ability to see how research fits into the larger product ecosystem.
Why Join Us?
You’ll shape products and services that truly meet user needs, working in a collaborative environment that values curiosity, creativity, and research-driven decision-making.
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