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AM Shifts: 6am-2pm
We are looking for a driven and dynamic Operational Team Leader to join our Distribution Centre in Dunstable. In this key logistics role, you will support the Shift Manager by leading a team within a designated area of the warehouse. You’ll focus on achieving KPIs, optimizing workflows, and promoting a culture of safety, efficiency, and continuous improvement.
Job Title: Operational Team Leader
Location: Dunstable Distribution Centre
Reports to: Shift Manager
Department: Supply Chain / Logistics
AM Shifts: 6am-2pm
We are looking for a driven and dynamic Operational Team Leader to join our Distribution Centre in Dunstable. In this key logistics role, you will support the Shift Manager by leading a team within a designated area of the warehouse. You’ll focus on achieving KPIs, optimizing workflows, and promoting a culture of safety, efficiency, and continuous improvement.
Key Responsibilities
Lead, coach, and motivate team members to perform effectively and meet operational targets.
Take ownership of people management matters, including absence, performance, and conduct, in collaboration with HR and the Shift Manager.
Ensure KPI performance within your area is tracked, communicated, and continuously improved.
Review and enhance operational processes to maximize productivity and minimize waste.
Work with the Health & Safety team to maintain accurate risk assessments and safe working practices.
Deliver effective shift handovers and maintain communication with incoming/outgoing leaders.
Provide daily updates to the Shift Manager and flag any operational challenges.
Conduct team briefings, support in investigations, and manage disciplinary processes as required.
Deputize as Shift Manager when needed and assist with reports or projects as directed.
Champion our company values and lead by example in everything you do.
What We’re Looking For
Proven leadership experience in a warehouse or distribution centre.
Excellent communication and interpersonal skills.
Strong planning, organization, and decision-making capabilities.
Good understanding of warehouse systems, cost control, and operational efficiency.
Experience managing teams in fast-paced, high-volume environments.
A resilient, proactive mindset with the ability to handle challenges confidently.
Why Join Us?
This is a fantastic opportunity for an ambitious leader ready to take the next step in supply chain operations. If you’re passionate about people, performance, and process excellence, apply today to become part of a growing team that puts customer satisfaction and continuous improvement at the heart of everything we do.
Here's What's In It For You
* 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
* 2 staff discount codes for yourself and a family member or friend
* 30% discount on Superdrug Own Brand Products both in store and online
* Company pension matching and bonus
* We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
* Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
* We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
* Unrivalled Learning and Development programmes
* Come and be part of something special.
For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Retail
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