A leading managed service provider in the UK is seeking a driven Team Manager to oversee daily operations of its Cloud Service Desk. You will lead a team, ensuring high-quality support and continuous service improvement. The role requires 5+ years in IT support, with at least 2-3 years in a leadership capacity. Key responsibilities include managing team performance, incident resolution, and collaboration with Security Operations. The ideal candidate will hold ITIL certification and have strong problem-solving skills. #J-18808-Ljbffr