As the Assistant Store Manager for our bed and mattress company, you
will play a pivotal role in supporting the Store Manager and contributing to our mission of
redefining the significance of sleep wellness. Our emphasis is on providing quality products
and fostering a culture that recognizes the importance of a good night's sleep. You will help
lead a team with a human-centric approach to customer interactions, promote disruptive
thinking, and uphold a commitment to teamwork and honesty within the store.
Requirements
1. Customer Engagement:
Assist in creating a welcoming, human-centered shopping environment that
aligns with our focus on sleep wellness.
Support customers in their selection of beds and mattresses, considering their
unique preferences and needs.
Help educate customers on the importance of quality sleep and the benefits
of our products.
Address customer questions and concerns with empathy and honesty.
2. Product Knowledge:
Uphold our commitment to delivering quality bed and mattress products.
Continuously enhance your product knowledge and that of the sales team,
emphasizing product features and benefits.
Assist in demonstrating the superior qualities of our offerings.
3. Team Support and Development:
Collaborate with the Store Manager in recruiting, training, and motivating the
team to deliver exceptional customer service.
Encourage a culture of teamwork, open communication, and honesty.
Help create opportunities for staff development and growth.
4. Operational Excellence:
Support the day-to-day operations, ensuring that the store functions smoothly
and showcases a disruptive retail approach.
Contribute to inventory management, restocking, and regular audits to
maintain product availability.
Maintain a safe, secure, and visually appealing store environment.
5. Sales Performance:
Work closely with the Store Manager to drive sales targets and profitability.
Encourage the team to employ disruptive thinking to achieve and exceed
sales goals.
Assist in monitoring and reporting on key performance metrics and drive
improvements.
6. Honesty and Integrity:
Foster a culture of honesty and integrity, both in customer interactions and
team dynamics.
Encourage open and honest communication within the team and with
customers.
Qualifications:
Experience in retail, preferably in a leadership or supervisory role.
Strong sales and customer service skills with a commitment to promoting sleep
wellness.
Excellent interpersonal and communication skills, emphasizing the value of honesty.
Ability to work collaboratively, promoting teamwork and a supportive atmosphere.
Familiarity with inventory management and basic administrative tasks.
An understanding of the significance of sleep wellness in overall well-being.
Your gender, your religion, your sexual orientation, your skin colour and your background
make no difference here. Sleep.8 is a progressive, future-thinking, open-minded
meritocracy committed to equal opportunities. If you’re passionate about what you do,
come as you are.
Benefits
Mental Wellbeing Support with our Employee Assistance Programme.
Generous discounts available with our partnership programme.
20% discount for employees on the lowest selling price of any Sleep.8 products.
Incentive scheme based on performance.