Vida Healthcare are excited to offer the opportunity for a bank theatre healthcare assistant to work at their Gayton Road Health Centre. This is a zero hour/bank contract. Reporting to the lead surgical services coordinator, this role will be providing safe and efficient care for patients attending our health centre for outpatient or surgical intervention. Primary responsibilities will include; Assess, plan, deliver and evaluate the care given to patients as determined by internal procedures and documentation. Provide assistance to clinicians and other theatre staff. Educate patients to continue their care to promote good healing after they leave the surgical unit, under the supervision of the qualified member of the team. Participate as a member of the multi-disciplinary theatre team. Manage admission before, and recovery and discharge of patients following their procedure according to unit protocols. Ensure work carried out is clinically effective and safe. Create, maintain, and enhance effective working relationships with other team members. Assist with audits and surveys to ensure processes in place are efficient. Keep accurate records of patient interactions, phone calls or treatment. Please see job description attached for further information. Bank enhancement in addition to hourly rate. About the Candidate The healthcare assistant role within general practice can be very different to the role within other settings and as such we are only looking for applications from those with previous primary care experience. All applicants should have the following skills and qualifications: Successful completion of the Care Certificate, or willingness to undertake, as indicated by the CQC. Experience of working within a healthcare setting. Essential knowledge, skills and experience: Strong clinical skills. Familiar with surgical centre policies and protocols for all tasks undertaken in the unit. Excellent patient-facing communication and interpersonal skills. Confidential manner with a compassionate and respectful approach, placing a high value on the dignity of patients, relatives, carers and colleagues. Ability to work independently, determining own workload priorities, as well as working as part of a multi-disciplinary team. Strong organisational and time management skills. Desirable: Theatre experience. Knowledge of cataract and minor surgery. About Us V ida Healthcare is one of Norfolk’s largest and most successful general practices, working with colleagues in the NHS to provide the best possible patient care. Our practice has experienced impressive growth over recent years, by creating a work environment that encourages talented individuals to thrive and make a difference. We are a multi-site, part- dispensing GP partnership looking after approx. 31,000 patients across 4 sites in 3 locations. We pride ourselves on our impeccable standards of patient care and to maintain this it is essential that we employ reliable team players with strong caring qualities, dedication, and excellent attention to detail and commitment to quality-of-service delivery. We are highly organised and efficient with incredible support teams. Additionally supported by the PCN working together to deliver high quality primary healthcare. We have a positive vision for the future with strong team working ethics. Further information: Experienced impressive growth Competitive salary Opportunity for extended roles Flexibility for right candidate for sessions/hours/locations, PMS SystmOne High QOF achiever Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.