Account Director (Consultant)
Job Description :
· Act as the primary liaison between Enago Life Sciences and customer stakeholders, ensuring seamless communication and relationship management.
· Identify and pursue business development opportunities, including sales lead generation, business negotiations, agreements, and delivery of key accounts across Europe.
· Collaborate with the Agency Head and Function Head to define and monitor SLAs, KPIs, and RFP/RFI processes to ensure the delivery of high-quality services.
· Serve as the 'Single Point of Contact' for stakeholders, managing all client-related interactions and addressing their needs effectively.
· Build and maintain a proven and vast professional network of clients, leveraging existing relationships to drive business growth.
· Collaborate with internal project management teams to ensure smooth task transitions and delivery.
· Prepare business cases and forecast capability needs for future growth.
· Regularly report on client follow-ups, SLA progress, demand sheets, and other business development activities to senior management.
· Does direct and indirect outreach regularly and build new contact lists.
Role Requirements:
· Extensive experience in the Medical Communications industry, ideally with a background in agency settings or the Medical Affairs division at a pharmaceutical company.
· Proven ability to build and maintain lasting client relationships by combining scientific expertise with commercial acumen to deliver strategic communication solutions.
· Strong understanding of publications plans and the ability to execute key publication tactics aligned with client strategies and timelines.
· Demonstrable track record of successfully managing high-value accounts and a strong, established professional network within the industry.
· Willingness to travel across Europe, UK, and internationally, if required.
· Attend industry events such as conferences and association meetings to build relationships and represent the organization.
· Consistently achieve sales targets and contribute to organizational and team goals.
· Proficient in project management, with a high level of attention to detail, flexibility, and organizational skills.
· Experience working in international teams and managing multicultural client engagements.
Minimum Requirements:
· Education: Graduate/Postgraduate in Pharmacy, Science, or Medical domains. An MBA is highly desirable. Fluent in English.
· Experience: 8–12 years overall, with at least 3–5 years of account management experience in the Medical Communications domain. Experience in a medical communications agency and connections in the pharmaceutical industry are preferred.
· Skills:
· Strong people management and conflict resolution skills.
· Proven ability to manage senior leadership stakeholders effectively.
· Exceptional interpersonal and communication skills.
· Influencing, negotiation, and diplomacy expertise.
What We Offer:
· A collaborative and supportive work culture.
· Flexible/remote working options to support work-life balance.
· Opportunities to contribute to organizational growth and shape client engagement strategies.
· A part-time, consultancy-based role that provides flexibility while leveraging your expertise and network.
Job Type: Part-time
Pay: £51,178.20-£141,749.82 per year
Benefits:
* Flexitime
* Sick pay
* Work from home
Application question(s):
* Expected salary
* Notice period