Annual salary: up to £33,019.00
Multi-skilled Operative
Location: Caerphilly
Contract: Full Time Permanent
Salary up to £33,019 per annum, plus, company van & fuel card
40 hours per week (8:00am-4:30pm Monday- Friday)
Celtic Horizons is a forward-thinking organisation committed to enhancing the lives of our communities and customers. We take pride in delivering an outstanding service to our customers, ensuring their homes are safe, comfortable and well-maintained. We deliver over 35,000 annual repairs, Void refurbishments and planned upgrades, Celtic Horizons also delivers estate services for United Welsh, including gas servicing, grounds maintenance, cleaning and facility management.
Celtic Horizons was the first wholly owned subsidiary of its kind formed by United Welsh who have entered into a partnership with Mears Group. Celtic Horizons care for over 6500 properties spanning over 11 local authority areas in South Wales.
About the Role:
You'll be working across occupied properties, responding to day-to-day repair requests that cover carpentry, plumbing, plastering, tiling, and more. No two days are the same, and your ability to adapt, problem-solve, and deliver excellent customer service will be key to your success.
With a strong pipeline of work and a commitment to improving social housing standards, this is a fantastic opportunity to be part of a team that's making a real difference in the community. We're looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time.
Duties:
Carry out day-to-day responsive repairs across void social housing properties
Replacing or repairing skirting boards, architraves, and internal door frames
Installing and adjusting kitchen units, worktops, and cupboard doors
Repairing or replacing internal doors, handles, locks, and hinges
Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
Carrying out patch plastering and making good, damaged walls or ceilings
Completing wall and floor tiling repairs, including grouting and sealing
Painting and decorating to a professional finish following repair works
Ensuring all repairs are completed safely, efficiently, and to a high standard
Working in occupied properties with sensitivity to residents' needs and privacy
Participating in out-of-hours emergency repair rota as required
Reporting any further works, safeguarding concerns, or property issues beyond scope
Deliver excellent customer service while working in residents' homes
Accurately record job details, materials used, and completion notes using handheld devices or job sheets
Maintain tools, equipment, and company vehicle in good working order
Manage daily workload efficiently to meet service level targets
Role Criteria:
Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating)
Full UK driving licence
Ability to work independently and manage workload effectively
Strong fault-finding and problem-solving skills
Excellent customer service skills, with experience working in occupied homes
Good understanding of health and safety regulations and safe working practices
Ability to use handheld devices or job management systems to record work
Willingness to participate in out-of-hours emergency rota
Benefits we can offer you.
25 days annual leave plus bank holidays
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
Family friendly policies
Company Van, Fuel Card, and Uniform
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
Apply below or to discuss your application further; contact:
Lauren Bellini ()
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
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