Job Summary
We are seeking a dedicated and detail-oriented Administrator to join our dynamic team. The ideal candidate will play a crucial role in supporting various HR functions, ensuring efficient processes and effective communication across the organisation. This position requires a strong understanding of administration and a willingness to learn human resources practices, must have and excellent communication skills.
Responsibilities
* Preparing of contracts, letters and documents to be reviewed and sent out
* Populating and issuing HR documentation such as offer letters, new starter information and contracts via DocuSign
* Ensuring completed documents are saved under client folders
* Monitoring and actioning emails from client email inboxes
* Adding participants onto learner management system
* Note taking during meetings and the appropriate processing of notes afterwards; and transcribing audio recordings
* Review and updating of policies and procedures to establish and maintain compliance
* Updating client CRM software ) to provide an accurate communication trail between clients and company
* Fielding calls from clients and accurately passing messages on
* Attend weekly strategy meetings
* Proactive account management – calling clients to arrange annual reviews or quarterly check-ins
* Initial contact with pipeline list to arrange meetings
* Build prospective client database with contact details of decision makers
* Management of diaries to arrange client meetings/training within the HR team
* Assist with marketing to include writing blogs, newsletters, promoting and assisting with events
* Be a brand ambassador for the company
Requirements
* Highly experienced in providing administrative support in a fast-paced environment
* Digitally literate and confident in using Microsoft Office Suite (Word, PowerPoint and Excel) including keyboard shortcuts and formatting
* Ability to use initiative, be forward thinking and manage own workload when given autonomy
* Ability to access and pass information to other staff and log accurately the information onto working documents and systems
* Flexible approach to working and ability to deal with changing demands in a shifting environment
* Ability to work to tight deadlines
* Attention to detail
* Ability to take ownership of a task and see it through to the point of conclusion, identifying and addressing issues in an effective and time-efficient manner
* Ability to work without close supervision yet able to judge when advice and support is required; thorough and determined
* Ability to develop and maintain professional relationships
* Ability to maintain confidentiality and discretion
* Promote a climate of honesty, integrity, approachability and teamwork
* Strong written, oral communication and people skills
Job Types: Full-time, Part-time, Permanent
Pay: £25,500.00-£26,000.00 per year
Expected hours: 40 per week
Benefits:
* Company events
* Employee discount
* Health & wellbeing programme
* On-site gym
* On-site parking
Ability to commute/relocate:
* Darlington DL1 1GL: reliably commute or plan to relocate before starting work (required)
Education:
* GCSE or equivalent (required)
Experience:
* Administrative: 3 years (required)
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person