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Style Advisor - Southampton, Southampton
Client:
TFG London
Location:
Southampton, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
e5c2eefccc07
Job Views:
3
Posted:
29.06.2025
Expiry Date:
13.08.2025
Job Description:
About The Role
Our in-store Style Advisors create a first-class shopping experience. They are natural promoters of customer service excellence, dedicated to providing outstanding in-store experiences to encourage customer loyalty. Hardworking and attentive, our Style Advisors focus on customers, listening to their needs and offering tailored product and styling options to enhance store performance.
As a Style Advisor, you will connect with customers with personality and pride, acting as a brand ambassador to promote an exceptional customer experience. Reporting to the Store Manager, you will stay updated on the latest styles and lead service in-store, making the experience memorable with your passionate, customer-focused approach. You will be adept at outfit building, whether for daywear, workwear, or wedding wear, and aim to meet commercial goals by finding the best style solutions for customers.
Key responsibilities and KPIs include:
* Greeting, assisting, and selling to customers in a professional, consultative manner, building multiple sales and championing our high-quality premium products
* Creating an inspiring store environment aligned with the TFG vision, maintaining visual merchandising standards
* Handling transactions accurately using electronic Point of Sale systems and engaging customers for future opportunities
* Supporting daily store operations, promoting our brand and products, and positioning us as a trusted shopping destination
About You
We will provide full training and ongoing support to help you succeed. You should be reliable, motivated, flexible to work on a rota, and capable of adapting to changing priorities. Excellent communication skills and a passion for customer service are essential, along with sharing your product knowledge and styling expertise. Customer-centric and prideful in your work, you will focus on adding value and maximizing every commercial opportunity in-store.
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