Service Delivery Lead (DV Security Clearance)
Position ID: J1125-1058
Employment Type: Full Time
At CGI, you’ll play a pivotal role in delivering a high‑impact, large‑scale infrastructure and application integration programme for a key Defence client. This role sits at the heart of delivering complex service and delivery solutions that enable mission‑critical outcomes. You’ll take ownership of delivery activity, lead expert workstreams, and collaborate across teams and partners to drive measurable success.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK “Best Employer” by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner, not just an employee.
Due to the secure nature of the programme, you will need to hold the highest level of UK Security Clearance. This role is based 5 days a week on site near Reading.
Your Future Duties And Responsibilities
In this role, you will lead the technical delivery management of a complex Defence project. You will oversee service and delivery solutions across a large‑scale infrastructure and application integration programme. You will manage multiple workstreams led by specialist SMEs, ensuring delivery aligns with contractual, commercial, and operational objectives. Working closely with clients and suppliers, you will take ownership of service outcomes, drive continuous improvement, and ensure a robust transition into service.
Key Responsibilities
* Lead & coordinate technical delivery management
* Own & govern service (run) and delivery solutions end to end
* Manage & integrate multiple SME‑led workstreams
* Drive strong client & supplier relationships across complex ecosystems
* Oversee contract, commercial, and service performance commitments
* Ensure effective delivery across hybrid programme models
Required Qualifications To Be Successful In This Role
You will bring strong experience in Defence or enterprise‑scale programmes, with a proven ability to lead complex service and delivery initiatives, manage commercial relationships, and deliver outcomes in secure environments.
Essential Qualifications
* Extensive experience within Defence and enterprise business systems
* Proven project and service delivery leadership on large programmes
* Demonstrable experience supporting or leading large bid activity
* Strong contract and commercial management capabilityProven client and supplier relationship management skills
* Experience working within secure environments
* Experience of hybrid delivery approaches, including Agile
Skills
* Bid Management
* Delivery Management
* Project Management
What You Can Expect From Us
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because you are invited to be an owner from day 1 as we work together to bring our dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well‑being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team – one of the largest IT and business consulting services firms in the world.
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