Our client has a permanent, full time vacancy for a Stock Returns Administrator. The ideal candidate will be a confident self-starter with experience in managing and prioritising your own workload. You will need to have a good working knowledge of MS Excel and Outlook. You must possess a high level of attention to detail as you will be dealing with high value products which need to be checked credited and returned back to stock whilst dealing directly with customers on a daily basis.
The role:
* Provide customers with high quality of service
* Ensure goods are returned to the warehouse in a condition ready to be sold a
* Ensure the unsaleable stock is correctly recorded on the system and stored within the Good Stock location.
* Receiving and recording shipments from retailers
* Auditing the location to ensure the stock levels are correct
* Processing good stock returns from retailers back into stock promptly to agreed timescales. Anticipating problems and recommending solutions and developing improved processes are also an important part of this role.
You will work closely with the Operations Team, Suppliers, Brand Team, Customer Care Department and Sales Departments and you must be a confident and clear communicator with good written and verbal English skills.
Please be aware that the location of this role is within a designated area of the warehouse facility and the role can be quite physical and does involve manual handing.
Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so