Leading insurance client now requires a Business Process Analyst to join their change and transformation programme, undertaking the "As-is" process to map out/understand the current environment and structure of their entities.
You will work closely with internal and external stakeholders to translate operational insight into actionable inputs for future processes.
The role:
* Document the 'as-is' process landscape, capturing workflows, systems, handoffs, and stakeholder roles.
* Conduct structured interviews and walkthroughs with current entities, to understand operational pain points, processes and systems.
* Develop and maintain process maps and artefacts to portray current activities and quantify current time, cost, risk and customer outcome processes.
Key Requirements:
* Extensive business analysis and process mapping experience within the insurance/financial services sector using RPA/automation tools such as UIpath.
* Strong familiarity with governance frameworks and documentation standards.
* Excellent communication skills with the ability to gather requirements and manage stakeholders of all levels.
* Desirable: Awareness of broker and insurance operating models, products and regulations.
This is a 12-month fixed term contract role which provides a base salary of £50,000 + benefits.
The role is home based, with frequent travel to our clients UK offices required.