Always be available to serve and support customers at checkouts, self-service tills, kiosks, and petrol stations, assisting with questions and proactively offering help.
Pick and select high-quality products on the shop floor for customers using our On-demand grocery ordering service and assist with Click & Collect parcels.
Build a strong knowledge of our products, services, and promotions to provide helpful recommendations.
Handle complaints, refunds, shelf tickets, and advertising.
Work flexibly across the store as needed.
What makes a great Sainsbury's Colleague:
* Friendly and welcoming, with a genuine enthusiasm for helping customers.
* Enjoy working in a fast-paced, physical, and high-energy environment, and thrive as part of a team.
* Take responsibility for tasks and use initiative to solve problems.
* Be willing to work flexibly and productively across the store to high standards; full training in various skills will be provided to support learning and development.
* Comfortable learning to use new digital tools and technology.
* Pay great attention to detail, keeping the store clean and clutter-free, and creating the best shopping experience.
You must be above the school-leaver age in your country. If shifts are before 6am or after 11pm, you need to be at least 18 years old. You must have the Right to Work in the UK.
Qualifications and Inclusion:
We are committed to being an inclusive retailer where everyone can achieve their potential and customers feel welcome. We offer support for families and carers, resources for understanding and supporting roles, and internal networks promoting representation and diversity. We celebrate diversity through initiatives and events. If you need reasonable adjustments during application or interview, please inform us.
Rewards and Benefits:
* 10% discount at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury's every Friday and Saturday, and 15% at Argos every pay day.
* Free food and hot drinks for colleagues in all stores.
* Generous holiday entitlement based on hours, plus maternity and paternity leave.
* Pension scheme with a 4-7.5% match of contributions.
* Sainsbury's share schemes—buy shares at discounted prices.
* Special offers on gym memberships, restaurants, holidays, and vouchers.
* Wellbeing support, including free access to our Employee Assistance Programme.
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