Join the team that Always Cares!
Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a F&B Admin Executive at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.
Some of our fabulous benefits you will enjoy as a F&B Admin Executive are:
Annual earnings up to £35,000.00 (£26,351.52 base salary + non-contractual tronc)
Pension scheme with company contributions
50% discount in all our restaurants and Spas across our properties
Team member and Friends & Family rates across our properties
Complimentary stay after passing probation
Extensive discounts on our benefits platform
Access to private medical insurance
Support through development plans, apprenticeships and world-class management development programmes including educational sponsorship to be the best you can be
Interest free season ticket loan
Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
Bike to work scheme
Recommend a Friend incentive
Complimentary laundry
Free meals on duty
Opportunity to join our taskforces to contribute to the business focuses, community and environment
Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate F&B Admin Executive, to join our F&B department basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As a F&B Admin Executive, your main duties and expectations for the role will include:
Manage all Food & Beverage reservations and enquiries across all channels, maintaining accurate booking records and adjusting availability to maximise covers and revenue.
Coordinate group dining and special bookings end-to-end, from enquiry and planning through to on-the-day support and post-event follow-up, ensuring a smooth guest experience.
Communicate daily operational requirements to relevant teams, including party details, guest preferences and special arrangements, and prepare supporting materials where needed (e.g., menus, place cards, signage).
Maintain up-to-date outlet information and guest-facing content, including menus, pricing, booking guidance and promotional/event information, coordinating updates with relevant departments as required.
You will be required to work 40 hours per week, on a shift rota.
We are
Best Employer for 2021 at Springboards Excellence Awards
One of the happiest hotels in London
Earth Check Silver Certified 2023
2 rosettes
Hoteliers Charter Approved
Preferred Hotels & Resorts member
Top 100 in the Sunday Times Best Places to Work 2025
We are more concerned with whats in the glass, not whether its half full or empty, so if you feel this F&B Admin Executive role is for you, come and pour some happiness into yours by joining our award winning family today!
All applicants must be legally eligible to work in the UK
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