Field Collections Officer – B2B Debt Recovery
Kent | £29,000 base + £5,000 car allowance + Bonus | Private Health, Strong Pension, Generous Holidays from Day One
Permanent | Field-Based | Global Energy Company
If you’ve got experience collecting payments face-to-face and know how to handle difficult conversations with tact and empathy, this is your chance to join a global company that invests in your training, rewards performance, and offers genuine long-term career opportunities.
What You’ll Be Doing
* Visiting business premises across Kent to discuss overdue accounts and find solutions that work for both sides
* Negotiating realistic repayment plans and, when necessary, executing warrants
* Taking meter readings, gathering key account info, and assessing customer vulnerability
* Keeping accurate records of visits, agreements, and account status
* Building trust with customers while protecting revenue for the company
What You’ll Need
* Proven experience in field-based debt collection, credit control, or cash collection (B2B or energy sector experience ideal)
* Strong negotiation and listening skills - you can de-escalate, problem-solve, and close agreements
* Full UK driving licence and your own reliable vehicle
* Professional approach, with the ability to balance firmness and empathy
* Prepared to pass FCA checks, DBS screening, and a credit history review
What’s On Offer
* £29,000 basic salary
* £5,000 annual car allowance
* Performance bonus on top of base pay
* Private health cover
* Above-average pension
* Generous holiday allowance from day one
* Ongoing training, career progression, and the backing of a major global energy brand
To apply, please email a copy of your CV to Darren Dewrance of Aaron Wallis darren.dewrance@aaronwallis.co.uk