Senior Sales Advisor (24 hours)
Coach Location: Gunwharf Quays
Contract type: permanent
Pay: Competitive
Closing Date: Closing Date:
A Coach Senior Sales Associate (or Senior Sales Consultant) drives revenue and store performance by delivering exceptional customer service, acting as a brand ambassador, and mentoring team members. They are responsible for meeting personal sales targets, assisting with complex transactions, and implementing training to improve team productivity.
Key Responsibilities
* Sales & Service Excellence: Consistently meet or exceed personal sales goals while delivering premium service to customers according to brand standards.
* Mentorship & Coaching: Provide on-the-floor coaching and actionable feedback to sales associates to improve selling skills and product knowledge.
* Brand Ambassadorship: Model expected behaviours and represent the brand's values, maintaining high energy and professional standards.
* Operational Support: Assist with inventory management, visual merchandising, and in-store operations.
* Performance Tracking: Analyse sales data to identify trends and areas for improvement, providing feedback to management.
Requirements & Skills
* Experience: Proven experience in a retail or sales environment, preferably in luxury or a similar high-end setting.
* Communication: Excellent interpersonal skills to build relationships with clients and motivate team members.
* Leadership: Ability to lead by example and act as a manager-on-duty when needed.
* Technical Skills: Proficiency in POS systems and Microsoft Office/Salesforce.
* Drive for Results: Consistently exceeds goals.
* Customer Focus: Anticipates and meets customer needs.
* Adaptability: Handles change and ambiguity effectively.
How to apply
Email CV and cover letter to ukgunwharfquays@coach.com.
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