Overview
Vertu Ford Kings Norton have an exciting opportunity for a Parts Advisor to join our brilliant team! We are offering a basic salary of £26,000 plus company benefits. You will be required to work alternate Saturdays, as per the departmental rota, between the hours of 8.00am and 12.00pm which will be paid as overtime. We have a great team on site who are committed to providing a fantastic customer experience and are able to offer a professional service to trade customers.
Your daily duties will include dealing with incoming trade parts enquiries and orders via telephone and online platforms.
Responsibilities
* Deal with incoming trade parts enquiries and orders via telephone and online platforms.
* Accurately identify parts to meet customer sales requirements.
* Utilise product promotions effectively to achieve specific targets.
* Identify and maximise upsell opportunities to grow overall sales figures.
* Maintain knowledge of new or updated parts through appropriate training and reading bulletins, catalogues, parts updates, recalls, etc.
Qualifications
* Ideally, parts experience from a similar role within the motor industry.
* Ambitious with a determination to seek out new sales opportunities within the customer database and exceed parts sales objectives daily.
Benefits
* 25 days holiday rising with length of service – plus bank holidays.
* Access to online rewards platform providing cash back and discounts for multiple retailers.
* Preferential service rates.
* Colleague Purchase Scheme.
* Share Incentive Scheme.
* Pension.
* Enhanced Maternity & Paternity.
Employment details
* Employment type: Full-time
* Seniority level: Entry level
* Job function: Management and Manufacturing
* Industry: Motor Vehicle Manufacturing
Apply today to be considered for this vacancy.
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