Overview
Our client, a growing yet well‑established insurance organisation, is looking for a proactive and highly organised Insurance Administrator to join its busy support team in Guildford. This opportunity suits someone with previous insurance or broker support experience who enjoys working in a varied, fast‑paced and relationship‑focused environment. The role is far more than traditional administration – you will support brokers, business partners, underwriters and internal stakeholders across a broad range of operational and client‑facing activities. From coordinating meetings and supporting audits, to handling broker enquiries, preparing underwriting information and attending industry events, you’ll become an integral part of a collaborative and professional team.
About you
Our client is looking for someone who is organised, confident communicating with professionals at all levels and able to manage multiple priorities with accuracy and professionalism. You will be proactive, adaptable and comfortable working both independently and collaboratively within a busy insurance environment.
Skills & Experience Required
* Previous experience within insurance, broker support, underwriting support or a related insurance operations environment is essential
* Strong administrative and organisational skills with excellent attention to detail
* Confident communicator with a professional telephone manner
* Comfortable dealing with brokers, partners and B2B clients
* Strong written communication skills, including email and document drafting
* Good working knowledge of Microsoft Office, including intermediate Excel skills
* Ability to prioritise workload and manage competing deadlines
* A proactive, solutions‑focused approach with a willingness to learn
* Professional, personable and customer‑focused mindset
* Ability to handle confidential information with discretion
What's on Offer
* Competitive sector salary – £23,500 – £25,500 depending on experience
* Monday to Friday, 9:00‑17:00 (with 1‑hour lunch) and hybrid working (Monday and Friday from home)
* Modern office environment in Guildford
* Pension contributions
* Private medical insurance
* Ongoing training and career development support
* Support towards professional qualifications including CII, CILEx or AAT
* Annual salary reviews
* Regular development appraisals throughout the year
* Casual dress code environment, lunch provided every Wednesday and team social events throughout the year
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