About Us:
At Easy Lettings Birmingham Ltd we're passionate about helping people find their perfect home. As a respected and busy estate agency, we pride ourselves on offering exceptional service and expert advice in a fast-paced, professional environment. Due to continued growth, we are looking for a confident and organised Receptionist/Administrator to join our friendly team.
Role Overview:
This is a front-facing position ideal for someone who enjoys engaging with people and thrives in a varied administrative role. You'll be the first point of contact for clients, vendors, and visitors, creating a welcoming environment while ensuring the smooth running of day-to-day office operations.
Key Responsibilities:
* Greeting clients and visitors warmly, creating a professional first impression
* Handling incoming phone calls and directing enquiries to the appropriate team members
* Managing email correspondence and booking appointments for viewings and valuations
* Assisting with the preparation of property listings, and marketing materials
* Maintaining and updating property databases and CRM systems
* Coordinating diary schedules for sales and lettings staff
* General administrative tasks including filing, data entry, photocopying, and office supply management
· Drawing up contracts and paperwork
· Minor accounts
· Receiving and accurately documenting payments in for the form of cash, card and BACS.
· Ensure that a top standard of customer service is provided at all times
* Supporting the team with ad-hoc duties as required
* Conduct viewings
* Carry out property inspections
* Full training will be provided. But any previous experience in a receptionist or admin role, would be a bonus.
Requirements:
* Excellent communication and interpersonal skills
* Good maths and English
* Highly organised, with great attention to detail and time management
· Extensive experience of Microsoft Office and Excel
* Able to learn new skills quickly and work efficiently
* Ability to work well under pressure in a busy environment
* A professional, polished appearance and manner
* Able to resourcefully multi task
* Minimum 2 references which will be checked
* Able to work alternative Saturdays 10am-4pm
· Work well individually and as part of a team
How to Apply:
If you're organised, people-focused, and looking to start or grow your career in the property industry, we'd love to hear from you.
Please email your CV to
with the subject line: Receptionist/Administrator Application – [Your Name].
· Please note we are situated in Selly Oak. Post Code B29 6AU
Hours – Monday to Friday – 9.30 – 5.30
Alternative Saturdays 10am – 4pm
Job Types: Full-time, Permanent
Pay: £25,500.00 per year
Benefits:
* Company pension
* Free parking
Ability to commute/relocate:
* Birmingham B29 6AU: reliably commute or plan to relocate before starting work (required)
Education:
* GCSE or equivalent (required)
Language:
* English (required)
Work Location: In person