We are looking for an experienced Senior Operations Specialist to help us scale our micro-mobility function in Liverpool. About us Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45 countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen! About the role As a Senior Operations Specialist you are going to be joining our team, to manage Bolt's e-bikes'/e-scooters daily operations. It’s an exciting once-in-a-lifetime opportunity to join the fast-growing micro-mobility sector and Europe's transportation unicorn. Your daily adventures will include: Coordinating Bolt’s e-scooters/e-bikes operations in Liverpool. Create and optimise processes – efficiency is our priority; you will help us find the most efficient way to run e-bike/e-scooters operations Analyse data – you will monitor our engagement, quality and utilisation metrics to ensure that e-bikes'/e-scooters are deployed to high-demand areas Manage the e-bikes/e-scooter fleet – be on top of the vehicle inventory and ensure high ride quality for our riders Develop and execute strategies to increase our efficiency and solve all kind of operational challenges About you: You have worked in analytical positions before A data-driven analytical mindset (good Excel skills are a must) Amazing negotiation and communication skills Be a hustler, not stopping after 20 obstacles a day Be passionate about new technologies Excellent communication in English Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above! Why you’ll love it here: Play a direct role in shaping the future of mobility. Impact millions of customers and partners in 500 cities across 45 countries. Work in fast-moving autonomous teams with some of the smartest people in the world. Accelerate your professional growth with unique career opportunities. Get a rewarding salary and stock option package that lets you focus on doing your best work. Enjoy the flexibility of working in a hybrid mode. Take care of your physical and mental health with our wellness perks. *Some perks may differ depending on your location. LI-Hybrid