Residential Sales Consultant
Location: Liverpool & Manchester
Job Type: Full-Time, Permanent
We are working with a leading residential property operator within the co-living and Private Rented Sector (PRS) who are experiencing continued growth across the North West. As a result, they are looking to appoint an experienced Residential Sales Consultant to support leasing activity across their Liverpool and Manchester portfolio.
This role is primarily office-based in Liverpool, with regular travel to Manchester as required. The successful candidate will play a key role in driving occupancy, managing enquiries, and delivering an excellent customer experience for both domestic and international residents.
Key Responsibilities:
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Managing all sales and lettings enquiries from initial contact through to move-in
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Converting enquiries into bookings through a consultative, customer-focused approach
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Conducting in-person and virtual property viewings
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Building and maintaining relationships with local businesses and external accommodation agents
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Providing agents with pricing, availability and marketing information
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Monitoring market trends, competitor activity and pricing to support local sales strategy
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Tracking enquiry performance, conversions and incentives, producing regular reports
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Maintaining accurate records within CRM and internal systems
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Supporting marketing activity by ensuring listings and show apartments are well presented
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Working closely with on-site and head office teams to ensure smooth operations
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Delivering a high standard of customer service throughout the resident journey
Key Requirements:
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Proven experience in residential sales, lettings or a customer-facing property role
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Experience within PRS, BTR or co-living environments is highly desirable
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Strong sales skills with confidence in closing and converting enquiries
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Excellent communication and interpersonal skills
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Highly organised with strong attention to detail
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Confident using CRM systems and general IT platforms
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Ability to work effectively with international customers and external partners
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Proactive, adaptable and comfortable working in a fast-paced environment
Benefits:
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Competitive salary
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25 days annual leave plus bank holidays
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Pension contribution
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Gym access
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Employee assistance programme
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Life assurance
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Modern office environment
This is an excellent opportunity to join a growing residential operator focused on creating high-quality, community-led living environments