Sales Order Processor Location: Cannock Job Type: 13-week Temp to Perm Salary: £24,454.04 (£12.71 p/h) Working Hours: 37 hours per week, Monday to Thursday 08:30 - 16:30 and Friday 08:30 - 16:00. Our well-established client in Cannock is renowned for its excellent reputation within the industry, supportive working environment, and outstanding facilities. They are currently seeking a dedicated Sales Order Processor to join their team at their prestigious distribution centre. Key Responsibilities Sales Order Processor: * Provide friendly and efficient customer service by managing inbound calls and emails related to orders and stock inquiries. * Accurately process and manage incoming customer orders. * Proactively manage key accounts and swiftly resolve any discrepancies, including assistance with customer credits and returns. * Collaborate with various departments such as logistics, sales, and planning to ensure smooth operations regarding supply, credit, and delivery. * Respond to customer inquiries in a timely and professional manner, ensuring high satisfaction levels. * Arrange deliveries and keep customers updated on order statuses, providing accurate information about products and services. * Perform general administrative tasks, including scanning documents and filing. * Handle reception duties including greeting visitors and managing post. * Follow-up with customers for feedba...