Salary: £27,000 to £30,000 - pro rated About Amthal Group: We are one of the nation’s trusted life safety and security partners. Our mission is to design, install, maintain & monitor electronic life safety and security systems. We deliver best in class levels of compliant protection with unrivalled customer experience and professional service. With over 25 years of trading, we have a well-established presence in the industry. Our vision is to scale a sustainable business through the continuous development and investment in our people; and this is where we need you About the role: The primary focus of the Credit Controller is to ensure that the company’s debt is kept to a minimum and the cash collection KPIs are met. We are looking for an individual with a strong desire to succeed and who will go the extra mile to reduce the debtor balance. The role is largely focussed on reconciling client accounts and assisting in the resolution of disputes as the daily chasing is automated. Key Responsibilities:· Liaise with customers and internal personnel to ensure timely resolution of invoice disputes · Chasing customer debt via phone and email. · Complete daily tasks allocated in Kolleno, the credit control software. · Effectively deal with all correspondence received in the @creditcontrol inbox. · Conduct credit checks online for new customer when required. · Reconcile complex customer accounts. · Monitor Debtor balances and proactively reduce debt in its early stages. · Meet the credit control KPIs set for cash collection. · Ensure the companies credit collection policies and procedures are followed. · Ensure they operate in line with Amthal’s Vision, Mission and Values. · Be a culture champion for Amthal, in appearance, attitude & teamwork ensuring the customer experience remains the focus. About you: You have some experience in credit control but are looking to be fully responsible for the credit control function of the business. You will demonstrate: · Proven success in a similar role collecting outstanding debt from both residential and commercial customers. · Excellent organisation, attention to detail, and professional communication. · A proactive, accountable mindset with a commitment to doing the job right first time. · A hands on attitude with assisting the finance team with other duties as and when required. · Experience using Quickbooks, Simpro & Kolleno would be advantageous but training will be given. Why you would love to work with us: Our mission to scale our business is driven through the organic growth of our people, we achieve this by offering a supportive and flexible working environment where continuous investment and development will help you thrive. Join our team where your dedication and integrity will be recognised with opportunity and progression. Our success lies in creating a working environment where every individual is motivated to work together and exceed the expectations of our customers. We value our people and will support you to deliver on all aspects of our business with integrity and dedication. What we offer: - A commitment to work life balance including a 9/10 day working fortnight - 25 days’ holiday, plus Bank Holidays, increasing to 35 days (1 extra day per annum, up to 30 days and an additional 5 days after 10 years’ service) - Salary sacrifice pension scheme - Death in service insurance (x3 salary) - Wellness & Employee Assistance Programme (EAP) - 24-hour GP and mental health care support - Continuous Professional Development - Quarterly development check-ins with your line manager - A culture of recognition, including team member of the month award - Annual company conference day to share successes and strategic plans Our selection process: 1. Please apply by uploading your CV via our careers page - https://www.amthal.co.uk/vacancies/credit-control/ 2. We will organise an informal phone call to talk about your skills and experience and tell you more about us 3. A telephone interview from the Finance Manager to discuss ensure that there is a skills and values match 4. With a successful telephone interview you will be invited to a face-to-face interview at our offices with the Finance Manager alongside another senior team member for a more formal interview process 5. We will call you to confirm outcome, if you are successful we will send a written offer in writing and begin progressing the usual security vetting and checks required in our industry