Company description: ClearCourse Job description: Job Title Credit Risk Administrator Payments Based London (Hybrid 2 days per week in the office) Reports to Head of Underwriting & Credit Risk Role Description ClearCourse is looking for a Credit Risk Administrator to join our growing Risk & Compliance team within ClearCourse Payments. This is an excellent opportunity for someone early in their career who is looking to develop hands-on experience in credit risk, onboarding, compliance, and payments within a fast-growing fintech environment. Reporting to the Head of Underwriting & Credit Risk, you will play a key role in supporting the onboarding and ongoing account management of merchants within the ClearAccept regulated portfolio. Youll work closely with Credit Risk Analysts and wider internal teams to ensure merchants are onboarded efficiently, data is accurately maintained, and risk issues are identified and escalated appropriately. The role offers strong exposure across credit risk administration, transaction monitoring, regulatory reporting, and compliance, making it a great foundation for longer-term progression within Risk, Compliance, or Financial Operations. Key Accountabilities Support the setup of new merchant accounts in line with onboarding processes, including in-flight amendments and add-ons Co-ordinate the collection and review of merchant documentation, resolving discrepancies to support timely onboarding Work support tickets received via email or Jira from the Merchant Support / Helpdesk teams Monitor and manage the Risk Mailbox, responding to queries and escalating issues where appropriate Maintain and update merchant trackers, decision logs, pending applications, and weekly/monthly reports Review incoming CreditSafe reports and flag potential risk events related to merchant activity Maintain accurate credit records, documentation, and reporting Support communication with merchants regarding account updates, requests for information, or actions taken Assist in identifying trends in credit risk, fraud, or monitoring alerts, escalating findings where required Provide ongoing administrative support to the wider Risk, Finance Operations, and Compliance teams Support internal and external audits, regulatory requests, and ad-hoc reporting as required Maintain clear and up-to-date process and procedure documentation to support day-to-day operations Required Skills & Experience 1 year experience in an administrative or operations role (payments, fintech, financial services, or regulated environment desirable) Strong attention to detail with the ability to manage data, documentation, and multiple workstreams Confident communicator, able to engage with internal and external stakeholders professionally Good written and verbal communication skills Basic understanding of customer due diligence (CDD) and onboarding processes (or willingness to learn) Comfortable working with Excel, Word, and Outlook Organised, methodical, and able to work independently while knowing when to escalate Desirable Skills & Experience Exposure to payments, acquiring, fintech, or risk/compliance environments Experience working with Jira or ticketing systems Interest in developing a career within Credit Risk, Compliance, or Financial Operations Experience collaborating with product, technology, or development teams Benefits At ClearCourse, were committed to supporting our people both professionally and personally. As part of the group, youll have access to a comprehensive benefits package, including: 25 days holiday, plus bank holidays (with the option to carry over up to 5 days) Private Medical Insurance (AXA) core cover including outpatient, therapies, mental health and cancer cover (opt-in benefit) Cash Plan covering everyday healthcare costs such as dental, optical, physio and prescriptions (opt-in benefit) Life Assurance at 4x base salary Group Income Protection providing long-term financial support in the event of illness Peppy Health support for menopause, fertility, pregnancy, womens and mens health (including partner access) Perkbox access to 4,000 discounts and benefits, plus monthly flexi points and Employee Assistance Programme Pension scheme with auto-enrolment in line with UK legislation Cycle to Work scheme (tax and NI savings via salary sacrifice) Enhanced family-friendly policies, including maternity, adoption, shared parental and paternity pay Generous training and development support, including professional memberships where relevant Recruitment referral scheme with financial rewards for successful referrals Youll also benefit from working within a supportive, collaborative culture that genuinely values Working Better Together.