We are looking for an Assistant Sales Manager to join our retail team and help enhance Betfred customers’ experiences every day.
Responsibilities
* Processing customers’ bets in a timely and attentive manner.
* Attending to all customer queries quickly and knowledgeably.
* Engaging customers with expert knowledge of our products and promotions.
* Supporting key promotional events throughout the sporting calendar.
* Maintaining a well‑presented environment that customers love.
* Being a team player – collaboration is key to improving the customer experience.
* Handling cash transactions with the utmost care and accuracy.
* Following the Think 25 policy and adhering to age verification processes.
Qualifications
* Be 18+ and have the right to work in the UK.
* Must be able to work evenings, weekends, and public holidays.
* Outstanding customer service skills and the ability to engage all customers.
* A passion for sports, betting and gaming is beneficial but not essential.
* A willingness to learn, develop and flourish within the Betfred family.
Benefits
* A competitive rate of pay and pension contribution.
* Generous discretionary bonus schemes, incentives and competitions.
* Annual leave entitlement that increases with length of service.
* Access to an online GP service 24/7, 365 days a year.
* Employee wellbeing support through the Employee Assistance Programme.
* Enhanced Maternity & Paternity pay.
* Long service recognition.
* Access to a pay‑day savings scheme, financial coach and up to 40% of earned wage ahead of payday via Wagestream.
Location
Walthamstow, Waltham Forest, Greater London, United Kingdom (E17 7JS)
Compensation
£14.69 per hour, including a £1.13 London Weighting Allowance on contracted hours.
Equal Opportunity Statement
We welcome applications from individuals of all backgrounds, identities, and experiences and are committed to equality, diversity, and inclusion.
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