We are a growing small roofing company dedicated to delivering high-quality workmanship and excellent customer service. We are looking for a reliable and organized Office Administrator to help manage daily operations and support our team.
Responsibilities
* Manage incoming calls, emails, and customer inquiries in a professional manner.
* Schedule appointments, site visits, and coordinate with roofing crews.
* Maintain and update customer records using CRM software.
* Prepare quotes, invoices, and basic reports.
* Track jobs from initial inquiry through completion.
* Handle general office duties such as filing, data entry, and document management.
* Assist with bookkeeping tasks (e.g., logging expenses, basic accounts tracking).
* Liaise with suppliers and order materials when needed.
* Ensure smooth day-to-day office operations.
Qualifications
* Proven experience as an Office Administrator or similar role.
* Strong familiarity with CRM systems (e.g., Salesforce, HubSpot, or similar).
* Excellent organizational and multitasking skills.
* Good communication skills (written and verbal).
* Proficient in Microsoft Office (Word, Excel, Outlook).
* Ability to work independently and take initiative.
* Attention to detail and problem‑solving skills.
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