Join a Team That Puts People First Receptionist AdministratorOpportunity at Richmond Medical Centre
At Richmond Medical Centre, we dont just workwe thrive.Team wellbeing is at the heart of everything we do, and weve built a workplacethats open, inclusive, and genuinely supportive. If youre looking for a rolewhere your ideas count and your wellbeing matters, this could be the perfectfit.
Were excited to offer a receptionist administratoropportunity to join our friendly team. This is a 37.5hr role, working Monday toFriday.
As part of our busy practice, you will play a key role indelivering high-quality patient care by providing efficient and compassionateadministrative support and care navigation. From day one, youll have access tothe tools, resources, and encouragement you need to grow, shine, and do yourbest work (with plenty of laughs along the way).
What's in it for you?
* 25 days annual leave plus bank holidays (pro rata)
* Summer and Christmas social events- because we believe in celebrating together
If you're ready to bring your skills to a team that values kindness, collaboration, and a good cup of tea, we'd love to hear from you.
Please be aware that interviews are due to take place on Wednesday 25th February 2026.
Main duties of the job
The duties and responsibilities to be undertaken by membersof the administration team may include any or all the items in thefollowing list. Duties may be variedfrom time to time under the direction of the Operations /Practice Business Manager,dependent on current and evolving Practice workload and staffing levels:
* Maintaining and monitoring thePractice appointments system on SystmOne.
* Processing personal and telephonerequests for appointments, visits and telephone consultations and ensuringcallers are directed to the appropriate healthcare professional.
* Taking messages and passing oninformation
* Filing/Scanning and retrievingpaperwork
* Processing repeat prescriptionsin accordance with Practice guidelines
* Computer data entry/dataallocation and collation; processing and recording information in accordancewith Practice procedures
* Initiating contact with andresponding to requests from patients, other team members and associatedhealthcare agencies and providers
* Clearing and re-stockingconsulting rooms as required
* Providing clerical assistance asrequired including word/data processing, filing, photocopying and scanning
* Monitoring of stationery/clinicalroom and other supplies
* Accepting and documenting samplesfrom patients
* Supporting when patients orclinical staff request a chaperone
* Assisting with spot cleaning ofthe premises as and when required
* Ensuring building security,closing doors, windows and shutters at the end of the day.
About us
Situated in the heart of Richmond, Sheffield, we are adynamic 4 partner surgery with a patient list size of 9,900. Our practice fallswithin the boundary of South Yorkshire ICB and we are part of the collaborative2 Townships PCN which consists of 5 practices.
We are a patient centric practice with a family orientatedapproach and are keen advocates of Greener Practice credentials. Rated Goodby the CQC, we are a patient-focused, high-performing practice, consistentlyachieving strong results in QOF.
Our multidisciplinary team includes 5 salaried GPs, 4practice nurses, 3 healthcare assistants, as well as an experiencedadministrative and reception team. Our ARRs roles include a physiotherapist,social prescribers, an occupational therapist, HCA and pharmacists.
As an accredited training practice, we provide education forGP trainees. Our team of Partners are experienced trainers committed tomentoring the next generation of clinicians.
Job responsibilities
The successful candidate will have and be able todemonstrate:
* Excellent customer service skills. Previous NHS GP Practiceexperience is desirable but not essential; We are looking for the right personto join our dedicated team
* Friendly and approachable manner;
* Experience of working in a team;
* Good telephone manner;
* Professionalism;
* Adept in using own initiative when working alone;
* Experience of working in a busy environment;
* The ability to multitask and prioritise effectively whilststaying calm under pressure;
* Has a good understanding of confidentiality;
* Flexibility in working pattern and duties;
* Ability to cope with and manage change;
* Computer literate. SystmOne and Accurx familiarity isdesirable but training will be provided.
Person Specification
Qualifications
* Maths and English GCSE- A* to C (or equivalent)
Experience
* Experience of working in a customer facing role
* Experience of working in a GP practice
* SystmOne and Accurx familiarity is desirable but training will be provided
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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