Job description
About Us
We are part of the Manutan Group, a leader in the supply of industrial, commercial and office equipment to businesses for over 50 years. Working closely with 27 subsidiaries in 17 countries, we have a UK product offer of over 50,000 products.
Key Responsibilities
* Process orders from new and existing customers
* Create quotations for customers based on their requirements
* Receive incoming telephone calls and webchats from new and existing customers
* Update and maintain accurate and up-to-date records on our database
* Provide accurate and relevant information to customers regarding their orders
* Be aware of any promotional activity to optimise sales
* Any ad hoc duties as required
What we’re looking for
* Excellent telephone manner and written communication skills
* Computer literate with experience of Microsoft Word, Excel, Outlook and Teams
* Attention to detail, accuracy and flexibility to provide professional customer service
* Organised and reliable team player
* Knowledge of AX2012 would be advantageous but full training will be provided
Working Hours
Monday - Thursday: 8.30am to 5pm
Friday: 8.30am to 4pm
What we offer
* £25,880 - Salary
* 26 days holiday + bank holidays + earn additional long service days
* Opportunity to progress within the job role
* Hybrid working (Currently Monday/Wednesday/Friday from home after training)
* Salary Sacrifice cycle to work scheme
* Salary Sacrifice EV scheme
* Free onsite parking
* Mid-month “pick me up”
* Health shield Healthcare cash plan upon joining
* Free will writing service
Job Types: Full-time, Permanent
Pay: £25,880.00 per year
Additional pay:
* Bonus scheme
* Yearly bonus
Benefits:
* Casual dress
* Company pension
* Cycle to work scheme
* Free parking
* On-site parking
Schedule:
* 8 hour shift
Ability to commute/relocate:
* Verwood, BH31 6AT: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Verwood, BH31 6AT
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