IT Manager Infrastructure & Systems ?? On-site | Central London | ?? 39 hours/week (MondaySunday, rota-based) | ?? Permanent Were seeking a technically skilled IT Manager to lead infrastructure operations and user support in a demanding, on-site environment. Reporting to the Director of IT, youll manage a small team, handle escalations, and deliver infrastructure and server projects with precision. Key Responsibilities: Lead infrastructure and server projects from planning to implementation Oversee daily IT operations, including incident management and user support Maintain and optimise systems, networks, and server environments Act as a senior escalation point for technical issues and service requests Support the IT Director with strategic initiatives and project delivery Requirements: Strong experience in infrastructure projects, systems administration, and server management Proficiency in Windows Server, networking, and virtualisation technologies Excellent troubleshooting and communication skills Customer-facing IT support experience Team leadership or mentoring experience preferred Whats on offer: Competitive salary & benefits Career development and technical training Health, travel, and wellness perks Collaborative, high-performance IT culture This is a full-time, on-site role covering 39 hours per week on a rota basis, including occasional weekends and bank holidays.